Phase 4: Operational Scaling: Integrations & Hubs
This phase covers the continuous improvement and scaling of the website, focusing on advanced operational efficiencies and deepening customer engagement.
Phase Context
Post-launch, the focus shifts from core functionality to operational excellence. The major deliverable is the integration with a POS system for real-time inventory management, which eliminates discrepancies between online and in-store stock. An advanced analytics dashboard will provide deep insights into sales and user behavior, enabling data-driven decisions. The primary warning is that these powerful integrations, particularly with mapping APIs for delivery and POS systems, come with significant recurring costs and operational complexity that will require staff training and process changes.
| Feature | Est. Cost |
|---|---|
| Real-time Inventory Management (POS Integration) | $2400$1680 |
| Advanced Analytics Dashboard | $1300$910 |
| Full Delivery Management System | $1200$840 |
| COA Hub - AI Summary & Comparison Tool | $1400$980 |
| Wholesale Hub - Partner Accounts & Ordering | $1000$700 |
| UAT for POS & Delivery Systems (with uglybaby.com) | $200$140 |
- Seamless real-time inventory sync between the online store and physical POS.
- A dashboard with rich data visualizations for sales and user behavior.
- An integrated system for delivery logistics and management.
- UAT documentation for the integrated systems (with uglybaby.com).
- Staff training on the new operational workflows.